Relationships: People You Don't Know

The Complete Stranger:

Unless you plan on getting to know them better, do not acknowledge this person. Do not allow this person to acknowledge you without further questioning. They could be a total creep! Them acknowledging your existence could be a way to let their gang buddies know who their gonna target. You have no idea.

The Customer/Employee:

These people are still strangers, although you have an obligation to talk to them in order to get what you want/give them what they want. You do not know this person and may very well never see them again, but they are still people. Never treat them with disrespect, or rudeness. Conversation should always be extremely polite and should include "sir" or "ma'am." Customers' children are also people. Do not ignore them. You, as a customer, are not responsible for treating the employees how you feel you're being treated, in correlation with how good of a job you think they're doing, with enough anger/exasperation to get around the rules to get what you want, or with a condescending attitude.

The Casual Acquaintance:

This is the person who's face you have seen before. You may say hello in the hallway, although you are not required to. You might say "How you doin'?" You don't care about the answer, but it's the lack of thought that counts. At least you asked. You don't just go up to them and laugh at them, or ignore them, or tell other people rumors about them. You might not have any relationship with this person, but what you say can make a difference on how they view themselves. You, as mostly an outsider but not total stranger, act as a valid third party. If you approve of them, and make that evident, they will improve their self-image. Never talk them down.

The Not-So-Casual Acquaintance:

This is the person who you ran into like a brick wall on the subway. You exchanged "Sorry"s and "Excuse Me"s and had a brief laugh over the encounter. This is the person who you seem to always be next to in line at the store. This is the person you got in a car accident with, etc. You share a special connection, but have not been formally introduced, or if you have, you do not see them on a regular basis. You are allowed to touch this person via handshake, or hand to shoulder touch lasting no longer than 5 seconds. Word exchanges such as "Next time, you better watch your step," or "Klutz," or "Hey, watch it," or anything else that indicates fault are not appropriate. In the case of a car accident where fault needs to be discussed, hold temper down and if an agreement cannot be made in 5 minutes, let the insurance companies deal with it. Comments such as "Nice," or "That's cute. That's adorable," or "Well that's great," should be spoken with mild interest, NOT WITH SARCASM. You are being sarcastic, but you do not want to have blame laid down by subtext. Words like "Oh, sorry," or "Oops," or "Hey, I see you here a lot," are satisfactory. Depending on how often you see this person, you may move it up to the next level.

The Friend of a Friend:

You have been formally introduced, but have only seen one another a couple times at a party or something. You share a mutual friend, so supposedly you have something in common with them besides the friend. If put in an awkward situation where the two of you are left alone, small talk must be used. Hopefully the awkward situation can be transformed into the beginnings of a friendship, thereby bringing you, them, and the friend closer together. When you see each other in the hallway you are REQUIRED to acknowledge their presence.



Next Week: Relationships: People You Do Know